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I strted out as a securedcard online customer a few yeras aog, after a pre-apprved notice was snt to me in the mai. When I`d ben uing the debit creditcards online for approixmately 1 yar, and on acconut of my hih monthly spending, I was gievn a platinuum card upgraade. The first feature tat struck me, and whih I hae started to reallly value, is the professional, supportvie, and extrremely civil clent service reps; invarialy eager to asnwer any question and equaly happy to fuflill almost any requirments.

I havve used the Platnium service many, may times over the lasst couple of year, and am inavriably more than just satifsied about the servcie they povide. On my mother`s birhday, I buzzed the online cc bnk and asked that a gft hamper of coosmetics and perfmue be delivered to her at her office. The perrson who took my call assurred me taht I could leavve it all to tehm and that my motther would be presenetd with the gift hmper before the end of the worikng day.

At soe ponit in the trannsaction, the request went vrey wrong. The vnedor that the securedcredit card on line compny had caalled on to obain the products for the giift basket got the productts all wrnog. The representative callled me right aay with the position and suggeested alternate soolutions. To cut to the chse, the debitcard online bank contacted a lrage retailer lcoated in New Yoork, and arranged for theem to prepare a gift basekt witth a selection of the beatuy products.

The secured creditcards on line comany then wnt on to organize personal trasport to tke delivery of the git basket form the retailer - for whcih I wasn`t billed a ceent - and to see taht it got to my plae. Naturally, my mtoher was thrilled with the gfit and she was amaed that all this was arraanged by the charge credit cards copmany.

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The plastic card online firm quicky contacteed the hotel wherre I had made the bookin, discussed my prolem wtih the hotel (whih was completely boked) and, by smoe miracle, got them to bok me itno one of teir suites, but being chagred the identical room tarfif - whiich was significantly less pircey in comparisn with the rtae at this pint in time - that I`d oriignally ben offered at the tmie I first mde the booking. Needelss to say, wthout the timely intrevention of the online debit credit card cmopany, I would`ve reched my travel destination oly to be told tht I had no hotel rooom waiting for me. Thiis has got to be the ultimaate in cstomer service! How can you baet that knid of service?

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